This Privacy Policy for Monarch Resin Floors Ltd (‘we’, ‘us’ or ‘our’). Describes how and why we might access, collect, store, use, and/or share (‘process’) your personal information when you use our services (‘services’), including when you:
Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at sales@monarchresinfloors.co.uk.
This privacy notice aims to give you information on how we collect and process your personal data through your use of this website, including any data you may provide through this website when you SIGN UP TO OUR NEWSLETTER/PURCHASE A PRODUCT OR SERVICE/TAKE PART IN A COMPETITION.
This website is not intended for children, and we do not knowingly collect data relating to children.
You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Data controller(s)
Monarch Resin Floors Ltd is the controller and responsible for this website and your personal data. Our contact details are Unit 7 Callywhite Business Park, Callywhite Lane, Dronfield, Derbyshire S18 2XP, sales@monarchresinfloors.co.uk, +441246412222.
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
When you leave our website, we encourage you to read the privacy notice of every website you visit.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We also collect Payment Data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored via WooPayments, powered by Stripe, please see their Privacy Policy for more details of how they process and collect your data (https://stripe.com/gb/privacy).
We do not collect any Special Categories of Personal Data/Sensitive Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
If you fail to provide personal data
Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal you specific identity (like your name or contact information) but may include device and usage information, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Directly. You may give us your IDENTITY, CONTACT AND FINANCIAL DATA by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us on sales@monarchresinfloors.co.uk by unsubscribing from our mailing list.
We process your person information for a variety of reasons, depending on how you interact with our Services, including
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact Diana Ibanez on info@jofaresins.com.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see https://www.monarchresinfloors.co.uk/cookie-policy
Vendors, Consultants, and Other Third-Party Providers. We may share your data with third-party vendors, service providers, contractors, or agents (‘Third-Parties’) who perform services for us or on behalf and require access to such information to do that work. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
The categories of third parties we may share personal information are as follows:
Third parties include (but are not limited to): WooCommerce, WordPress, WooPayments, Stripe, ApplePay, GooglePay, Facebook, Instagram, LinkedIn, Mailchimp, Google.
We may also need to share your personal information in the following situations:
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our https://www.monarchresinfloors.co.uk/cookie-policy
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archived), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, assess, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
We do not knowingly collect, solicit data from, or market to children under the age of 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take responsible measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at sales@monarchresinfloors.co.uk.
Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:
If you wish to exercise any of the rights set out above, please contact Monarch Resin Floors Ltd – sales@monarchresinfloors.co.uk
Withdrawing your consent. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section ‘How can you contact us about this notice’
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section ‘How can you contact us about this notice’ below. You will then be removed from the marketing lists. However, we may still communicate with you – for example, to send you service – related messages that are necessary for the administration and use of the account, to respond to service requests, or for other non-marketing purposes.
No fee required – with some exceptions. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What we may need from you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove, or reject cookies, this could affect certain features or services of our Services. For further information, please see our https://www.monarchresinfloors.co.uk/cookie-policy
If you have any questions or comments about your privacy rights, you may email us at sales@monarchresinfloors.co.uk.
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated ‘revised’ date at the bottom of this Privacy Policy.
Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.
If you have any questions or comments about this notice, you may email us at sales@monarchresinfloors.co.uk or contact us by post at:
Monarch Resin Floors Ltd
Unit 7 Callywhite Business Park
Callywhite Lane
Dronfield, Derbyshire
S18 2XP
United Kingdom
Last updated, February 27, 2025
We would love to speak with you about your resin flooring project.
Feel free to reach out using the below details or fill out the contact form and a member of our team will get in touch with you within 48 hours.
We never pass on any of your information to third parties and will only get in touch about the flooring project your enquiring about.
We never pass on any of your information to third parties and will only get in touch about the flooring project your enquiring about.